Freelance marketing consultant for small business owners who are feeling stuck

Get in touch

Running a business is hard enough without trying to become a marketing expert.

Most of my clients hate marketing.

Some are investing time and effort, but the results never seem to justify it. Others know they should be doing more, but simply don’t have the time.

Either way, they need a steady flow of enquiries. But with so much advice telling you to be everywhere, do everything and constantly try something new, it’s difficult to know where to focus.

That’s where I come in.

I work closely with small business owners who want experienced marketing support without paying agency prices or taking on a full-time employee.

I’ve spent 16 years working with global brands and SMEs, with hands-on experience in both marketing and customer-facing roles. I bring that experience to your business, helping you identify what’s worth doing and where the opportunities are.

No AI. No passing your business to a junior team. Just an experienced marketer who gets to know you, your customers and what you’re trying to achieve, and works alongside you to make it happen.

If you want experienced marketing support without the agency price tag, let’s talk.

Get in touch
marketing services for small business owners

In a real world - real business experience matters.

AI can be a helpful tool.

But tools don't build businesses. Experience does.

After more than 16 years in marketing, I've learnt that successful marketing isn't about chasing trends.

It's about understanding people.

Knowing your audience.

Creating the right message.

Choosing the right channels.

And building a strategy that supports your business goals.

That's exactly what I help my clients do.

Client success stories 

“Lucy has really helped grow our social media platforms and generated leads for our company”

— Danny, Managing Director, The Christmas Decorators

“Lucy delivered a tailored package to my requirements and budget and got me the results I needed. I have already seen increased engagement and leads from what Chapter One have provided for me.”

— Alex, Star Commercials

View more client success stories

Latest insights

Woman smiling and sitting in a chair at a salon or makeup studio with others getting ready or doing makeup in the background.

Essential UK Digital Marketing Updates: What Small Businesses Need to Know

Learn more
Close-up of a woman's hands typing on a laptop keyboard. She is wearing rings on her fingers, a smartwatch on her left wrist, and has black nail polish. The laptop is on a wooden table.

The Small Business Guide to Getting GDPR Right

Learn more
A barista prepares coffee behind a counter in a coffee shop. There are stacks of disposable cups, a coffee grinder, jars of ingredients, and a menu board on the wall listing wine, beer, hot drinks, and cold drinks. The barista has a focused expression while working.

Salesforce Launches Free CRM to Support UK Small Businesses

Learn more

Get in touch

Take the stress out of marketing and start seeing results. Get in touch today to discuss how I can help your business in 2026.

It’s easy to overlook the little things when you’re busy running a small business, but staying compliant doesn’t have to be complicated. Here are 3 things you can check now to save yourself headaches later: ✅ Are you storing your
Many of the businesses I work with know marketing is important, but often find themselves in one of these situations: • They know they need marketing but aren’t sure where to start or what will actually work. • They’re so busy
Something I see a lot 👀 When business is going well and enquiries are flowing, consistent marketing often slips down the priority list. It’s understandable - why spend time attracting more customers when you’re already occupied? The c
Recently, I had the pleasure of working with start-up business Lyth Valley Marquee Hire. When Tom first got in touch, he knew he needed a professional online presence but wasn’t sure where to start. He wanted guidance on the best way to market
Running a small business in the UK has never been simple. But right now, it's more challenging than ever. Costs are higher. Customers are more cautious. And competition is fierce. But underneath that pressure, there are some important shifts ha
When someone asks me the whole point 🫶 working hard for my little girl always. I’ve had another couple of reviews which i’ll be sharing soon (thank you to my lovely clients for leaving them!). I don’t often get the opportunity to
Another little reintroduction for those who’ve followed recently 👋 Let’s be honest - most business owners don’t love marketing. It feels constant. Always changing. Hard to keep up with. 
And it often ends up reactive… rathe
One of the biggest challenges small business owners face with marketing is knowing what to say. They sit down to write content. Stare at a blank screen. Second-guess themselves. Put it off again. But here’s something I’ve seen time a